Services

Make the Most
of Alvaria

From training a new team member on the basics, to helping implement company wide change, Alvaria has your back while optimizing your contact center operations.

Efficiency

Achieving Real Results

Real Outcomes

该市的自动呼叫分配器和交互式语音应答解决方案需要升级,而在一个通信平台上实现标准化的机会可以更简化支持并降低维护成本。

City of Mesa, Arizona
该解决方案使成本降低了40%,并且只需与供应商联系即可获得支持。

长期以来,Alvaria一直是值得信赖的创新解决方案提供商,我们对他们的内部部署解决方案的期望也适用于他们的云产品——以及为云量身定制的产品的所有其他优势。

Hoist
付款承诺增长2.5倍

一旦我们开始使用 Alvaria 预测拨号器,它就帮助座席工作效率提高了 50% 以上。

JMT
最重要的是,使用Alvaria预测拨号解决方案取代了手动拨号,JMT的每位客服人员的成本降低了11%。
Empowerment

Comprehensive Training, Services & Support

Training

Our platform brings a wide-range of features and solutions to the table, making a big impact on your bottom line.

Services

Think of our consultants as an extension of your team, advising you on implementation and optimisation of our software all while prioritising your success.

Support

Keep your contact center team up to speed on new tech and best practices with certifications and live courses.