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Alvaria News & Events: April 2022
April 29, 2022
Accelerate ‘22
Register now for Accelerate ‘22, the fastest way to access resources including updates on our product roadmap, executive perspective with thought leadership sessions, tips and tricks to get the most out of your investment, success stories, use cases, company announcements and more.
The Accelerate ‘22 virtual experience offers a wide variety of scheduled events, on demand sessions and live Q&A. New sessions are added regularly. You won’t want to miss out!
Join us for unlimited complimentary access to the Accelerate platform throughout 2022.
Save the Date: ACE 2022: Alvaria U, Ready. Set. Grow.
At ACE 2019 in Las Vegas – the last time we were able to hold an in-person ACE– Angela Zywiciel, Vice President of Global Education Services and Colleen Sheley, Vice President of Marketing stood together to announce that ACE would be different the next time we were in person. After two years of virtual events, as we prepare for ACE 2022, we’re delivering the experience we promised the last time we were together. Plan to join us at the Venetian Resort in Las Vegas, September 11 - 15 for Alvaria U, Ready. Set. Grow.
Our Student Experience is designed for managers, functional administrators, supervisors, team leads and subject matter experts to take full advantage of the Alvaria WEM Suite and Alvaria CX Suite features and leverage tools in the most efficient way possible through certification. Certified users will be more prepared to grow in their role and career. Perpetual training can help improve employee retention by as much as 70% and can keep employees up to date with new technology and best practices, which ultimately improves customer satisfaction.
Additional experiences will be available for partners and executives as well.
Mark your calendar and be on the lookout for additional details. Early bird registration opens on Tuesday, May 17th. We can’t wait to see you in fabulous Las Vegas this fall!
Alvaria Community
The new Alvaria Community will be live and available on Monday, May 2nd. The Alvaria Community empowers users with more knowledge, self-service options, real-time access to peer-to-peer collaboration, product release information and more.
The community offers 24/7/365 availability and includes elevated search features allowing users to find answers faster. Our Knowledge Base is searchable and filterable with more than 5,000 solutions to common product and solution questions. Users can collaborate with other Alvaria users, including Alvaria subject matter experts by asking questions, answering questions to share experiences, and contributing feedback and tips that inspire. Plus, the community keeps users informed on products, solutions and organizational news and announcements.
BLOG
Manage Outbound Contact Regulations and Risk Without Sacrificing Productivity
We know the value of tools specifically designed to help boost productivity without generating unnecessary expenses. When combined with an auto dialer, omnichannel inbound contact management, customer journey management and workforce engagement management tools, your outbound operations can supercharge customer engagement and reduce costs while remaining decisively compliant.
Call center and marketing strategy has exploded in 2022 with advances in omnichannel and self-service trending massively. But ignoring outbound functionality and opportunities is a recipe for failure; especially with increased productivity, service satisfaction, and recovered debt and sales revenues being reported across markets. Alvaria is responding to this emerging omnichannel reality with best-of-breed outbound dialing multi-channel contact capabilities...
ADVOCACY
Alvaria Customer Advocacy Program
When your company achieves powerful success and drives innovation with Alvaria solutions, we want to shine a spotlight on your accomplishments. We believe in working closely with our valued customers and partners to build awareness for our strong solutions. Consider joining the Alvaria Customer Advocacy Program.
The Alvaria Customer Advocacy Program showcases companies worldwide that have demonstrated leadership and innovation using our solutions. Customers who participate in this program not only earn points redeemable for rewards, but also gain valuable exposure among peers, industry analysts and the media.
BLOG
Alvaria is Prioritizing Diversity, Equity and Inclusion
Alvaria is in the business of workforce engagement. With our WEM expertise, we know for a fact that diverse, equitable and inclusive work environments matter. Organizations that focus on diversity, equity and inclusion (DE&I) have better financial outcomes, happier and more loyal employees, and stronger communication and innovation. McKinsey’s Diversity Wins report shows that the greater the diversity, the higher the likelihood of outperformance.
Alvaria is committed to making DE&I a priority. We have recently announced the creation of a committee, open to all employees, that will focus on DE&I initiatives. In addition, we are currently running a world-class managers program for our brightest leaders to ensure the values of diversity, equity and inclusion are clearly communicated throughout the organization...
Upcoming Events
Accelerate ‘22: All-Access Virtual Experience
ACE 2022: Alvaria U, Ready. Set. Grow.
September 11- 15, 2022
The Venetian Resort, Las Vegas
Registration Opens May 17th
Experience how Alvaria can help teams be at their very best
Better engagement, productivity, and so much more
