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STARTS AT THE TOP
"Under our new leadership, the launch of the Alvaria Intelligence Platform marks the creation of a dynamic, collaborative ecosystem where customers and partners can seamlessly integrate, innovate, and scale."
Michael Judd
Chief Executive Officer, Alvaria CX
Michael Judd is a strategic leader, innovator, and value creator with an impressive track record in business acceleration and operational excellence. Before joining us, Michael held various top executive roles in both VC and PE-backed technology companies, as well as multiple senior GM roles during his 14 years at DXC. Michael's proficiency manifests in propelling technology companies to new heights, placing great emphasis on fiscal discipline, operational excellence, and team building. His leadership has spanned globally, guiding teams in the development of state-of-the-art software and hardware services and products. He currently resides with his family in Southern California.
Michael Gruet
Chief Financial Officer
Mike boasts a decade of financial leadership within VC-backed and public SaaS firms. Recently, he contributed in varied roles at LivePerson, a digital engagement and conversational AI powerhouse, from M&A integration to bolstering the finance division. Before that, as CFO of Tenfold, a contact center tech integrator, Mike was instrumental in reigniting growth and orchestrating a successful acquisition in 2021. His background also includes risk management in banking, focusing on capital adequacy. Passionate about aligning finance with organizational goals, Mike thrives in developing creative solutions alongside company leaders to meet financial targets.
Jim Pafford
Head of Research & Development
As a technology leader for 25+ years, Jim is responsible for Architecture, Software Development, and R&D Operations. Jim’s focus is on using his competitive drive to help the Alvaria R&D team meet its maximum potential; resulting in innovative, high quality software and operational excellence. Jim is passionate about a team first, common sense, put yourself in the “Customer’s shoes” approach to solving complex problems.
Alvaria is the leader in contact center infrastructure, building the world’s most compliant and intelligent outreach solution.
Atlanta, Georgia, USA - Global HQ
211 Perimeter Center Parkway
Suite 200
Atlanta, GA 30346
.
Chicago, Illinois, USA
Lombard, IL 60148
Mexico City, Mexico — LATAM HQ
Ave. Río Churubusco 601 Torre M, Piso 9 Oficina 111, Xoco
Ciudad De Mexico
México, 03330
San Juan, Puerto Rico
Metro Office Park, 7 C. 1 Suite 204
San Juan, Guaynabo 00968
Puerto Rico
São Paulo, Brazil
Av. Paulista, 1374 - Andar 11 - 11B128
Bela Vista, São Paulo SP 01310-100, Brazil
Bogota, Colombia
Carrera 9 N°115-06/30
Bogota, Colombia
London, United Kingdom
Heathrow, Stockley Park, The Square,
6-9 The Square Stockley Park
Uxbridge Middlesex, UB11 1FW UK
Geneva, Switzerland
1209 Geneva, Switzerland
Cologne, Germany
51103 Cologne Germany
Madrid, Spain
Carrera de San Jerónimo, 15, pl. 2
28014 Madrid, Spain
Claregalway, Ireland
Claregalway Corporate Park
Claregalway, County Galway H91 TY2R Ireland
Rome, Italy
18, Rome, Italy, 00187
Rotterdam, Netherlands
3065 WB Rotterdam, The Netherlands
Makati City, Philippines
41st Floor, Regus GT Tower International
6813 Ayala Avenue Corner H.V. Dela Costa, St,
Makati City, Philippines 1226
Singapore — APAC HQ
Marina Bay Financial Centre Tower 35000
12 Marina Boulevard, Level 17 Singapore 018982
New Delhi, India
23, Hanuman Rd, Hanuman Road Area
Connaught Place
New Delhi, Delhi 110001, India
Dalian, China
#04 Room 218,
Building 8 Digital Plaza
Shahekou District,
Dalian, Liaoning, China 116023
Sydney, Australia
North Sydney, New South Wales,
Australia 2060
Bangkok, Thailand
Level 29, 388 Sukhumvit Road,
Klongtoey Subdistrict, Klongtoey District
Bangkok Thailand 10110
Pasig City, Philippines
Julia Vargas Avenue, Ugong,
Pasig City, Philippines
Seoul, South Korea
Gukhoe-daero 70-gil
Yeongdeungpo-gu,
Seoul 07238 South Korea
Bangalore, India
No 8 Palace Road, Vasanth Nagar
Bangalore India, 560-052
Tokyo, Japan
Ebisu Minami 1-1-1, Shibuya-ku,
Tokyo 150-0022 Japan
Hong Kong, China
Wanchai, 040 Hong Kong