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Case Studies

Success stories

See how our tools have helped organizations engage, manage, and optimize their operation.

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Case studies

Enhance agent productivity with custom call center solutions

Discover how Mercado Livre, an e-commerce leader in Argentina, boosted agent productivity by 30-40% and improved collections with Aspect Unified IP. Learn about their journey to a more efficient contact center solution in this success story.

Enhance agent productivity with custom call center solutions
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Enhancing Quality & ROI Case Study

Discover how a Detroit-based customer engagement solution provider transformed their quality measurements from dull to thrilling with Alvaria Motivate and speech analytics.

Enhancing Quality & ROI Case Study
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Resolutte Partner Success Case

Discover the partnership that enhances customer experiences worldwide.

Resolutte Partner Success Case
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