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Pricing and packages

Workforce Engament
Proactive Outreach

Embrace Proactive Engagement

The Proactive Outreach Portfolio isn't just about tools - it's about enabling you to embrace the future with confidence that every customer connection is an opportunity, and every engagement a step toward building loyalty. Deployed in our multi-tenant SaaS environment - Alvaria Cloud ™M - is available in three packages sized to fit the needs of your organization.

Scheduling, forecasting and adherence
Recording, Evaluations, Calibration, and Feedback
Organizational Performance Management
Mobile Access
Access to Data
Coaching & Learning
Gamification and Motivation
Automated Agent Assistant (VEA)
Automated Productivity Tools (Automate)
Enhanced Data Access
Price per seat
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Base
$50
Base Plus
$100

Pricing and packages

Packages
Infrastructure

The proven Contact Centre solution you can trust.

The Proactive Outreach Portfolio isn't just about tools - it's about enabling you to embrace the future with confidence that every customer connection is an opportunity, and every engagement a step toward building loyalty. Deployed in our multi-tenant SaaS environment - Alvaria Cloud

Compliantly manage multichannel interactions

Outbound List Management
Multi-Channel Outbound Route & Queue Type
(Voice, Email, SMS, and Chat)
Self-Service IVR
Screen & Voice Recording
Centralised Compliance Controls
Compliant Campaign Management (Includes CFPB)
Automated Productivity Tools
Request a Demo

Empower your agents and your customers will notice

Scheduling, Forecasting and Adherence
Recording, Evaluations, Calibration, and Feedback(Playback May Required Integration Development)
Organisational Performance Management
Mobile Access
Access to Data
Gamification & Motivation
Automated Productivity Tools
Request a Demo

Contact Centre Infrastructure Portfolio

Robust portfolio of enterprise contact centre functionality and deployment modalities to support very large, highly regulated environments

Deployment Modalities:

  • On-premises
  • Single Tenant / Private Cloud
  • Hybrid
Request a Demo

Core Telephony Infrastructure

IVR & Voice Self-Service
Outbound Dialling
Voice Routing & Distribution
Digital Channel Routing

Multi Channel Contact Management and Routing

Computer Telephony Integration
Web/Live Chat, Email & SM
Workflow Routing & Management
Digital Channel Routing

Workforce Optimisation

Workforce Management Scheduling, Forecasting, Adherence
Recording, Quality Management, PCSA
Workflow Routing & Management

Knowledge, Analytics, and Automation

Desktop Analytics
Robotic Process Automation

Better engagement, productivity, and so
much more

Request a Demo
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