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Case studies
Mercado Livre Case Study
Discover how Mercado Livre, an e-commerce leader in Argentina, boosted agent productivity by 30-40% and improved collections with Aspect Unified IP. Learn about their journey to a more efficient contact center solution in this success story.
Mercado Livre Case Study
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ARA Diagnostic Imaging Case Study
ARA Diagnostic Imaging partnered with Alvaria to revolutionize agent performance, reduce absenteeism, and increase productivity. Discover how this dynamic solution led to a 33% decrease in after-call work, 25% shorter customer hold times.
ARA Diagnostic Imaging Case Study
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William Hill Case Study
Discover how William Hill transformed its customer experience with Alvaria's workforce management tools. Learn how they optimized operations, established baseline statistics, and articulated a strong business case for workforce investment.
William Hill Case Study
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