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Case Studies

Success stories

See how our tools have helped organizations engage, manage, and optimize their operation.

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Case studies

Elevate customer experience with self-service tools

Discover how The General, an auto insurance provider, transformed customer interactions with Alvaria's CXP, achieving higher IVR containment rates, cost savings, and improved customer satisfaction..

Elevate customer experience with self-service tools
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Enhance agent productivity with custom call center solutions

Discover how Mercado Livre, an e-commerce leader in Argentina, boosted agent productivity by 30-40% and improved collections with Aspect Unified IP. Learn about their journey to a more efficient contact center solution in this success story.

Enhance agent productivity with custom call center solutions
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Enhancing Quality & ROI Case Study

Discover how a Detroit-based customer engagement solution provider transformed their quality measurements from dull to thrilling with Alvaria Motivate and speech analytics.

Enhancing Quality & ROI Case Study
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Resolutte Partner Success Case

Discover the partnership that enhances customer experiences worldwide.

Resolutte Partner Success Case
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