Case studies
Elevate customer experience with self-service tools
Discover how The General, an auto insurance provider, transformed customer interactions with Alvaria's CXP, achieving higher IVR containment rates, cost savings, and improved customer satisfaction..
Enhance agent productivity with custom call center solutions
Discover how Mercado Livre, an e-commerce leader in Argentina, boosted agent productivity by 30-40% and improved collections with Aspect Unified IP. Learn about their journey to a more efficient contact center solution in this success story.
Enhancing Quality & ROI Case Study
Discover how a Detroit-based customer engagement solution provider transformed their quality measurements from dull to thrilling with Alvaria Motivate and speech analytics.
Resolutte Partner Success Case
Discover the partnership that enhances customer experiences worldwide.