Outreach and Dialer
See it in Action
Key Features
- Single Pane of Glass, multiple business applications and robotic processes with scripting and call flow control, consolidated into one configurable interface for efficient customer interaction
- Inbound Call Routing - skills-based routing, group-based routing and multi-skill and priority assignments ensuring the caller is connected to the right agent at the right time
- Outbound Dialer Efficiency - centralized enterprise visibility with scripting and call flow control
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