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Growth at a Glance: Meeting Urgent Deadlines, Driving Results
Situation
A leading automotive finance provider (previously on multiple dialers) sought a single, more reliable platform - resulting in over $2M+ in ARR across Q4 Q1. Simultaneously, a diagnostics organization needed AI-based QA to boost efficiency and compliance checks.
Alvaria Solution
Alvaria consolidated the auto finance firm’s outbound solutions, enhancing capacity and compliance while reducing service outages.
For the diagnostics firm, Alvaria integrated speech analytics to automate manual QA tasks, improving coaching and agent performance.
Outcome
The auto finance company realized immediate improvements in reliability, cost, and compliance oversight.
The diagnostics firm saw faster QA cycles and better agent metrics, validating Alvaria’s advanced analytics approach.
