Collections
Alvaria empowers your collection teams to spend less time and recover more debt. We help collectors succeed by saving resources, creating a better consumer experience and improving your debt recovery results.
Outcome-Driven Solutions for Bank and Credit Union Success
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Key Features to Drive Outcomes for Your Credit Union
Omnichannel Engagement
Provide a consistent, personalized experience across customer-preferred channels such as phone, SMS, email, and chat. Alvaria’s omnichannel capabilities ensure your customers are engaged through their preferred communication methods.
Automated Compliance Controls
Achieve seamless regulatory adherence with tools that automate compliance across all customer interactions. By integrating with back-office systems, Alvaria ensures compliance with regulations such as ECOA, TCPA, GDPR, and FDCPA, minimizing errors and manual work.
Fraud Detection and Prevention
Reduce fraud by using AI to detect suspicious transaction patterns in real-time. Alvaria’s fraud notification system integrates with back-office systems to swiftly escalate and mitigate fraudulent activity, protecting customer trust and reducing financial losses.
Omnichannel Engagement
Speed up loan approvals and document verification through AI-enabled processing. Automate follow-ups, reduce abandonment, and increase revenue by ensuring customers stay engaged throughout the loan application process.
Trusted by Industry Leaders
Discover how a State collection Service partnered with Alvaria to utilise their employee engagement and motivation platform, garnering a significant increase in immediate pays for state collection.
Read the Full Case Study
Alvaria isn’t just a tool for reaching customers— it’s a solution for driving real, measurable outcomes. Transform your bank or credit union customer engagement with our intelligent, secure, and compliant solutions that delivers results.
Elevate Customer Experiences
Alvaria continues to lead in outbound contact center solutions. Request a demo to learn more.